Online Purchasing

Intimina products are available for online purchase and worldwide delivery directly from intimina.com.
To purchase an item, visit its page in the ‘e-shop’ section of the site and place the item in your basket. You will then be guided through a few simple steps to complete your purchase.

If for any reason you are unable to complete your purchase online, we invite you to visit an Intimina retailer.

Currency and Pricing

Prices on intimina.com are by default quoted in Euros. However, prices may be displayed in local currency, depending on your location. Prices include VAT or GST for delivery in EU countries and Australia. Prices can vary in different EU countries due to different tax rates and distribution costs.

Payment

Intimina accepts the following forms of payment for online purchases:
For delivery to European Union countries:
Visa, Mastercard / Eurocard
For delivery outside the European Union:
Major credit cards including Visa, Mastercard, American Express, Diner’s Club, Discovery

To safeguard your security, Intimina does not store any credit card details. If you are not comfortable providing your credit card details online, please contact customercare@intimina.com and we will provide you with an alternative method of payment.

Online purchase transactions will be charged to your credit card at the time you submit your order. The transaction will however only be put through after we have verified your card details, received credit authorisation and confirmed stock availability. You will be informed by email if we are unable to complete your order for any reason.

A delivery / order confirmation will be emailed to you as soon as your purchase has been verified.

Customs & Duty

Please note that orders made outside the EU, Australia or the USA may be subject to additional import tax and duty once the order reaches its designated country. As Intimina has no control over these charges, any additional import taxes and duty fees must be borne by you. Sales Tax (VAT or GST) Prices on intimina.com include VAT or GST for all shipments to the USA, EU countries and Australia. For shipments to other countries you are responsible for the payment of any eventual VAT or GST as stipulated by each country’s regulations.

Tracking your Order

A delivery / order confirmation will be emailed to you as soon as your purchase has been verified. With this confirmation you will find an order number.

If you have any questions about the delivery of your purchase or need help tracking it, please contact customercare@intimina.com, quoting your order number.